Registration Process and Refund Policy
Registration Process: After you register for a session, Two Step will send you an email to confirm your registration has been received. At that point, you will be sent payment instructions: check or credit card accepted. Payment is required at least 72 hours in advance. Following receipt of payment, you will be sent login instructions for the online meeting and conference call (1-2 days in advance of the session).
Refund Policy: Cancellations that are received at least 48 hours in advance are entitled to receive a full refund of any amounts paid. Cancellations received less than 48 hours in advance will receive a refund of amounts paid, less a $50 administration fee. Registrants may choose to reschedule or receive a refund. To cancel, email: training@twostep.com